FAQs

General

ActiveU is a specialist online platform that provides a qualitative & quantitative nearby search and booking portal for various activities facilities. ActiveU operates alongside eclectic activity & sports venues to better to promote their enriched facilities, services, courts, grounds and sports halls, and simplify the booking process. ActiveU works with facility operators of all types and sizes, ranging from local community centres to major leisure operators.

ActiveU simplifies the booking process, increases participation, and maximises revenue at sports venues. Benefits of signing up with ActiveU include featuring in search, an increase in exposure through marketing, and promotion to our extensive database of active eclectic facilities.

When you become the user of ActiveU you become the part of intellectual digital platform where you can handle all your transactions, classes and sessions on your phone or desktop. We highlight individual classes, online sessions, online booking which enhance the online participation and beneficial in the time of COVID-19

ActiveU leads to an increase in exposure via hosted real-time booking calendars. All bookings made via ActiveU are fully automated and sent directly into your account, preventing any additional workload for staff and maximising the opportunity for activity lovers to find and book your venue.

ActiveU is currently operating in Jalandhar. We will be expanding to new cities in 2020. Please email us at info@activeu.co.in to register your interest.

ActiveU provides online booking software to our partnered venues. In addition to facilitating online bookings and payments this software simplifies the management of bookings and its online booking calendars can be hosted on both ActiveU and your venue's website for maximum exposure.

Simple booking is the perfect software for venue managers who don't want to install a full bookings system but have available pitch or court availability they would like to sell online. The system allows for the simple upload of available slots for inclusion in our online booking calendars.

Partner

To open a account you have to list your business and add up all the necessary details. After getting the email of registration the further step is to make you account. In which you have to add the following information :- 1. Contact details 2. Business 3. Images/videos 4. hours 5. Plans 6. Individual plans Just by adding the above information you will get the online market exposure and it can be seen by customers at the activity page of ActiveU.

To change any of the details whether it is contact details or business or any other, you can change it at your personal account, press the save option to update your account. How can I register my more than one activity centres? Just by clicking on your account name, one of the option of add business will appear. You can add more branches of your activity centre very easily. The next step will be to add the details of other branch, it will be shown as a separate branch on the activity page.

In addition to featuring as a recommended venue listing on ActiveU search and booking portal, your venue will benefit from expert digital marketing. This will include professional venue photography of your facilities and inclusion in regular digital marketing campaigns to our database of activity lovers. ActiveU digital marketing team is experts in maximizing venue exposure and player participation and will work with you to promote the available times at your venues.

We keep every information confidential and unreachable to the general public. Your user email and password will be kept secure.

We offer high discounts in the subscription model, if you are joining in the long term also we provide number of offers through our shopping portal.

Customer

You can add limitless orders to your cart and pay via online payment system.

To make changes like change username or address just go to option my profile, edit changes and save the information. A separate option is available to change password is available.

To cancel your order just go to your cart and cancel the plan you want to remove.

You can see your booked classes at your cart.

To share the details of activity centre or blog or news, the share option is available at the top of the page. You can also share the link with everyone.

Services

To add memberships, partner have to add their plans. It can be of the length 1 month, 3 month, 6 month, 1 year and so on. These membership plans will be appeared in your activity centre, at the activity page.

Paying online is fully secure, this feature is added for the benefit of customer. So that they can book their seat immediately for their favourite class. It facilitates less time wasting, higher discounts and safest transaction.

We offer products to the user that are useful while learning any activity. We have differentiated the shopping into 3 categories men women and accessories. We are available with the full package of intellectual learning of the customer.

It will show the plans with one day membership at the home page. Through this the customer will be benefited through short term memberships and the partner can easily add and manage its individual plan through their personal account.

These features are added to keep the customer and partner updated and connected. Events are for limited time and to acknowledge customer about the recent activities of the activity centres. The news is added time to time so that one can know more about their favourite activities. Blogs are added to increase the knowledge about the activity world.